BridgePoint is a team of professionals — social workers, lawyers, counsellors, and advisors — who give their spare time to help people in our community navigate life's toughest moments.
Help understanding letters, rights, housing disputes, employment issues, or family law — we point you in the right direction.
Support accessing council services, benefits entitlement, eviction challenges, and finding the right agency to speak to.
Connecting you to the right support — whether that's a GP, a local charity, or a crisis line — with a friendly guide by your side.
Non-judgemental help understanding debt letters, prioritising payments, and finding free advice services in your area.
Support navigating family breakdown, safeguarding concerns, childcare arrangements, or domestic situations.
We help you write letters, prepare for appointments, and speak up when the system feels overwhelming.
Fill in our simple form or send us an email. No referral needed.
A volunteer responds within 48 hours to understand your situation.
We map out the best steps together — no jargon, no pressure.
We stay with you until things are resolved, or connect you onward.
15 years in housing & employment law. Believes everyone deserves to understand their rights.
Works in the NHS by day. Volunteers because the gaps in the system are real.
Specialises in debt and benefits. Passionate about removing the shame from money worries.
20 years in family services. Joins BridgePoint to help people before crisis takes hold.
Whatever you're facing — big or small, clear or confused — just reach out. Our volunteers are here, and it costs nothing.